Having spent some time talking to them while getting my own boots made, they agreed, exclusively through me, to help a number of other cosplayers get the Holy Grail of Matt Smith footwear!
The shoes they made were very wide ranging in sizings a fit, and all were done to precision.
The bootmakers who kitted out The Doctor, although they are one of the most famous footwear makers for film and tv, they are a small company and deal exclusively with production companies or theatres, and are used to bulk orders for chorus lines or the requirements for the cast of a complete film.
However, through negotiations I conducted with them, they are willing to make boots for Doctor Who fans, so long as the orders come exclusively through me.
This way I can answer all questions prior to making them; arrange for the foot tracings and measurements to be taken and passed on; payments to be made; and delivery globally via my personal FedEx shipping account.
As you can see, I have already arranged a number of pairs, and one of the buyers has posted about it in his blog, Very Well Dressed Hitchhiker.
UPDATEThis service has now been discontinued due to sharp increases in manufacturing costs, and declining quality of finished product. Sorry for any inconvenience